Stephanie, January 29 2007
" To Whom It May Concern: I just want to thank the people at Zappos.
I ordered shoes on Monday, and originally had the free 2-day shipping, but
I got upgraded to 1-day shipping, and they were on my feet on Tuesday. And
I didn't pay a dime extra. Now THAT is real customer service. I haven't
seen anything like that in a long time not to mention, my shoes are
AWESOME. True to color, and size. I love them. Thank you so much! I
sincerely appreciate it. In a world where people do not hesitate to
complain about something, I felt I needed to praise about Zappos!
~Stephanie Lawton, Oklahoma "
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