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Gravis Shoes
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| The Gravis mission
is to design comfortable, durable, ingenious footwear for everyday
function and style. Working with a group of athletes and designers,
Gravis has redefined the casual shoe, built to fit right out of the box. |
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Gravis Home Page |
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Customer
Reviews
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 Super
sneaks! Hi, perfect shoe and very stylish; can wear them
all day long, but beware, I often wear a w10; ordered a
9.5 and they are still huge on me. And even wearing
thicker socks I still slip, probably because my feet are
rather narrow too. So you better go a full size down and
you will enjoy these shoes!
Reviewed
on 2007-02-23 12:51:37 by Anonymous |
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Karen B., January 19 2007
" I was standing in line at the UPS Store during the holidays, right
behind a woman with a few big boxes from Zappos. When the woman reached
the counter, the UPS guy commented that he sees a LOT of Zappos boxes
packaged for return. Zappos must not be so great, he added. I HAD to jump
into that conversation--as rude as the interruption might have seemed. I
pointed out that he was looking at the returns with an improper
perspective. Zappos allows a person to try on hundreds of thousands of
shoes, in the privacy and comfort of home (with clothes and other
accessories readily available.) No mall in the world has as many shoes to
offer; no other customer service representatives could be more helpful
than those a person can reach by calling your toll free number. Shipping
is free, returns are free, service is lightning fast, and the decision to
buy is never made under pressure or on impulse. In effect, the UPS man is
seeing the part of the Zappos shoe-shopping process that corresponds to
the trips back and forth to the stock room in a mall shoe store. No one
would fault a mall shoe store for a seemingly endless inventory and
tireless customer support! All the folks in line at UPS began to share
wonderful Zappos stories. Now, even the doubtful UPS man is a big fan.
Many many thanks for your extraordinary customer focus and your dedication
to excellence. Karen B.
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