Norm, February 28 2007
" This is my first encounter with your company and I have to admit
that Zappos.com mean business, no pun intended. I was advised yesterday by
one of your representatives that they were getting my order ready for 2/20
arrival. I thought to myself this is why they're number one in the shoe
business. Today, 2/19/07 @ 2 PM, we arrived home from shopping and my wife
asked me if I had ordered anything? When she said this I immediately
looked at the front porch and I saw this package. We pulled into the
driveway I looked at the package, I guess I never took my eyes off of it)
which was marked Zappos and I said, "No way." I asked my wife if
today was the 20th and she said no it's only the 19th. Now, to make a
longer story shorter, the shoes were exactly what I wanted. I know in
commercial business it's tough to get orders out on time, but arriving
before the schedule date... The first few lines says it all!! Thank you
for the fast response! "
|
