| I have completed a
substantial amount of shopping through the Internet over the years, but
never have I dealt with such a cooperative, pleasant, helpful company
such as yours. My orders were delivered more quickly than I could even
imagine, exchanges because of size were handled graciously, pleasantly
and expeditiously. Zappos operators were the most caring, helpful and
courteous I have ever communicated with concerning exchanges, etc. Thank
you for allowing my granddaughter and me to have such an agreeable
experience as we searched for boots which would fit her, which has not
been easy because of recent surgery on her leg. This satisfactory
service included any communication on the Internet, which involved
frequent emails from your company advising us of the progress of our
order. Thank you again. |
